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Order information

Shipping and delivery

All orders are sent using Non-Signature delivery.

The courier will collect your order within 3 business days. You should expect your order to arrive roughly 3 business days after it has been collected.

Click and Collect

All Click and Collect orders will be ready the next business day.

Return and Exchange Policy

Please contact us via phone call or using our Online Shop query form if you aren't happy with your purchase.

Goods supplied in accordance with the buyer's order can only be returned with the express approval of the Badminton Wellington.

  1. Requests to return or exchange an order must be submitted within 7 days from the shipping date

  2. Where goods are accepted for exchange they must be delivered at the buyer's expense back to the Badminton Wellington Pro Shop in its original condition and packaging. Returned products are the buyer's responsibility until they reach our Pro Shop.  Badminton Wellington will not be responsible for misdirected shipments or products lost or damaged in transit.

  3. Badminton Wellington reserves the right to levy a restocking fee against any returns the seller may agree to accept. Such fees may be up to 15% of the invoice priced and levied at Badminton Wellington' absolute discretion.

  4. Any refunds (at Badminton Wellington descretion and subject to approval) will be refunded in the form of the original payment method used by the buyer.   

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